In the evolving landscape of senior living communities, technological innovation is not just a luxury—it’s a necessity. Cardwatch POS Systems has been leading this charge, notably with the introduction of self-service kiosks and the expansion into online ordering. A year into these implementations, the results are in, and they’re profoundly encouraging, highlighting significant strides in revenue generation and operational fluency.
Unpacking the Revenue Data
An examination of the financial impact from our current clients reveals an intriguing story of adaptation
and growth. Self-serve kiosks have soared, accounting for 44% of total revenue, with an impressive sum of $32,048 per month. This illustrates the residents’ preference for direct and effortless interactions when making purchases.
Meanwhile, attended POS devices have also played a crucial part, generating 32% of revenue. But it’s the introduction of online ordering that rounds out the service offering, contributing 24% to the revenue stream. This trio of service points—kiosks, attended POS, and online ordering—represents a robust approach to meeting diverse resident needs.
Transactional Trends
The self-serve kiosks lead the pack with 39% of all transactions, showcasing the autonomy they grant to residents. Attended POS devices are a close second, with online ordering carving out a substantial 25% share. The ease and convenience of ordering from the comfort of one’s room or while on-the-go cannot be overstated, reflecting a broader trend towards digital solutions in service industries.
Focusing on the Residents
Delving into the numbers, we see that residents are the prime contributors to revenue, responsible for a substantial 90%, while employees account for the remaining 10%. This distribution underscores our systems’ ability to tailor services to the main users in senior living communities and additional revenue stream from their employees.
The transaction breakdown echoes this sentiment, with resident transactions at a commanding 76%, compared to 24% from employees. This pattern emphasizes the residents and employee, both actively engagement with both kiosk and online ordering systems.
The Impact on Senior Living Communities
The integration of Cardwatch POS kiosks and online ordering platforms has clearly demonstrated its value, establishing a new benchmark for community engagement and revenue potential. These technologies have simplified the transaction process, granted residents greater independence, and presented them with a variety of choices at their fingertips.
The Road Ahead
With the successful deployment of self-service kiosks and the growing popularity of online ordering, Cardwatch POS is setting the stage for the future of interaction within senior living communities. As we continue to harness the latest in technological advancements, we remain committed to enhancing the living experience of residents and uncovering new opportunities for revenue growth.
It’s evident that in the realm of senior living, convenience, and choice—offered through smart technology solutions like self-service kiosks and online ordering—are not just appreciated but are crucial in driving community satisfaction and financial success.
Join the Cardwatch family and transform your senior living dining experience with our Hybrid POS Solutions. Visit www.cardwatchpos.com to learn more or contact us at 1-877-774-7638.
