CARDWATCH Updates.

CARDWATCH Resident Mobile Is Launching

CARDWATCH is releasing it’s Resident Mobile Application within the next few days.
We wanted to give you an overview of the application and then ask you to do some research within your community to see if your research matches ours.

Over the past few months, we’ve done some homework in communities and it seems that providing pick-up and delivery service by phone is a labor burden on your food service department.
We know you love providing the service and your residents love it as well, but there has to be a better way!
The Process is typically as follows:

  • Answer the phone and hand write each order.
  • Prepare “summary” prep needs sheet
  • Place hand written order tickets on the order rail for customization.
  • Package each order for pick-up/delivery
  • Enter each order into POS system to ensure accounts are charged!

The Better Way!

  • Residents view order options on their smart device and are greeted with vivid product categories, product pictures, and a long prep method description (Just like your printed menu’s)
  • Residents enter order and selects pick-up/delivery date and time (up to 7 days in advance)
  • Each order is placed in the CARDWATCH order table where it sits until 15 minutes before pick-up/delivery time
  • Order prints on existing Kitchen Printers with all details about the order.
  • Resident receives a “Reminder” email that their order is in production
  • Resident account is charged when the order prints
  • Chef can view order table anytime on a tablet and view summaries and individual order details
  • Residents can view their account balances and transactions for any account, anytime

Arrange for a demo today. Contact us or complete an online request form. Our representatives would love to show how CARDWATCH can work for you.

Request Form

Our Clients

After twenty-five years in the industry, we’ve heard some familar refrains from our clients. We form a partnership with our clients with a commitment to expertise and dependability. Here’s what some of our clients have to say about Cardwatch

Excellent job! I do not receive this kind of support from any other vendor.

Tony Singleton

Network Administrator, Pennswood Village, PA

A system is as good as the people behind it.  My experience with the CARDWATCH team enables me to describe them as people with integrity, professionalism, determination, creativity, resilience and an understanding of the importance of quality customer service.

David Loop

Past President, Friendship Village of Schaumburg, IL

The CARDWATCH POS system has provided us with the perfect solution for managing and operating our full-service, fine dining restaurant. We researched other companies and systems and CARDWATCH easily offered the most flexibility for a senior living environment. The team at CARDWATCH listens to our needs and solves our challenges very efficiently. They are professional, attentive and they follow up.

Chris Vehr

Former Director of Dining Services, First Community Village, Columbus OH

Rick from your Support Team is truly the reason that we have been able to master our confidence with CARDWATCH. He returns calls promptly, understands our questions, provides us with the most effective solution to satisfy our challenges, and possesses exemplary people skills.

Michelle Doleniak

General Manager of Dining Services, Phoebe Berks Community, PA