About Us

Our journey is defined by a relentless pursuit of innovation and a deep commitment to our clients.

A Legacy of Innovation

CARDWATCH has been serving clients for over 25 years. Originally established in 1983 as The Retail Systems Group, we became an industry leader by 1988 with our Open Platform POS software, focused on reducing costs, enhancing customer experience, and speeding up transaction times. In 1990, CARDWATCH™ was launched as a real-time Spending Management solution, first used at the University of Toronto, a client we still serve today.

Our CARDWATCH™ suite has since evolved into one of North America’s leading Privilege & Spending Management tools. Today, we are a top choice for One Card solutions in senior living communities and healthcare institutions.

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Contact us or complete an online request form. Our representatives would love to show how CARDWATCH can work for you.

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Featured Client Testimonials

Hear from Our Satisfied Clients

Discover how our clients have transformed their operations and achieved outstanding results with CARDWATCH’s solutions.

Excellent job! I do not receive this kind of support from any other vendor.

Tony Singleton

Network Administrator, Pennswood Village, PA

Rick from your Support Team is truly the reason that we have been able to master our confidence with CARDWATCH. He returns calls promptly, understands our questions, provides us with the most effective solution to satisfy our challenges, and possesses exemplary people skills.

Michelle Doleniak

Network Administrator, Pennswood Village, PA

A system is as good as the people behind it. My experience with the CARDWATCH team enables me to describe them as people with integrity, professionalism, determination, creativity, resilience, and an understanding of the importance of quality customer service.

David Loop

Past President, Friendship Village of Schaumburg, IL

Our Trusted Alliance Partners

At CARDWATCH, we collaborate with industry-leading organizations that share our vision for delivering reliable POS and Privilege Management systems. Together, we enhance our clients’ operations, driving efficiencies, savings, and exceptional ROI. Our partnerships ensure that we provide the highest quality products and services.