Dining plays a central role in daily life across senior living communities. From everyday meals to special events, the dining room is where routine, connection, and care come together. Managing reservations across these experiences requires attention to detail, clear communication, and consistent follow-up as plans change.
That is why Cardwatch is introducing Cardwatch bookit, a complete reservation solution built specifically for senior living dining. Launching next month, bookit includes both a staff facing desktop application and a resident facing mobile experience, working together to create a seamless reservation flow.
A Powerful Desktop Experience for Staff
The staff facing bookit application runs on desktop and is designed to support daily dining operations. Teams can create locations, adjust layouts, and manage multiple events within the same dining space. Staff can select specific tables when creating bookings, giving them full control over seating and service flow.
At the center of the experience is the hostess station view. This real time view allows staff to see upcoming reservations, active bookings, occupied tables, and available seating all in one place. With this visibility, teams can respond quickly to changes, manage walk ins smoothly, and keep service running at a steady pace.
A Mobile Experience Designed for Residents
Shortly after the staff application launch, Cardwatch bookit will also introduce a resident facing mobile application. This allows residents to book their own reservations directly from their phones, giving them more independence and flexibility in planning their dining experience.
Residents will be able to view available times, select their bookings, and receive confirmations and reminders without needing staff assistance. Email and text reminders help residents remember their plans and arrive on time, reducing missed bookings and last minute adjustments. Voice based call reminders will also be introduced as an upcoming enhancement.
One Connected Reservation System
Together, the staff desktop application and resident mobile application form a complete reservation solution. bookit replaces paper lists and disconnected tools with a single system that supports staff efficiency, resident independence, and a calmer dining experience.
Cardwatch bookit is designed to make dining reservations simpler, clearer, and more reliable. Launching next month, it represents a smarter and more connected way to manage dining in senior living communities.